Here are some frequently asked questions regarding patio heater leasing and natural gas patio heater repair:

Why lease heaters as opposed to purchasing them from a store?

Buying a patio heater from a store isn’t an investment – it’s a risk.

Instead of risking losing outdoor business when a discount off-brand patio heater breaks down 2 weeks after purchasing it, let us take care of your patio heaters so you can focus on other aspects of your business.

You will also save the 3 hours per heater it takes to assemble them.

We offer a convenient lease, which will increase reliability, keep your budget predictable, and avoid the headache of outdoor heating emergencies and inability to seat your patio due to cold customers.

How does patio heater leasing work?

Our leasing program allows you to scale up or down in the number of heaters you need throughout the year as the weather changes. 

That way you do not get locked into a yearly contract and have to pay for heaters in the middle of summer.

Is maintenance included with the patio heater leasing?

Yes it is.  If you ever need to have us take a look at a heater you can just submit a service request and we will send a patio heater technician.  We guarantee 2-day turnaround on all service and maintenance and technicians will often be there the very next day.

Are all heaters commercial grade?

Although discount warehouses and hardware stores inaccurately advertise their heaters as “commercial,” with us you can rest assured that you have a heater that’s designed for every day use. 

Heaters from a store are designed for home use a couple of times a year, not Friday, Saturday and Sunday during a dinner rush.

And when you lease patio heaters from us, they’re also covered by our service guarantee. We guarantee we’ll repair your heater for free within 48 hours of your request, although we are often able to perform repairs the day the request is made.

What heaters styles & colors are available for leasing?

We offer a number of styles and can customize your heater to meet your theme, anywhere from rustic villa to sports bars.

Do you lease patio heaters to hotels?

Yes we do.  And our patio heater leasing program is perfect for hotel event staff to have a great resource for outdoor events at the hotel.

How much space is needed from the top of a heater to any overhang?

We recommend at least 18" from the top of the heater to any overhang or fixed structure above the heater.

Do you charge startup or cancellation fees?

We do not charge a startup fee.  We may charge a fee to recover equipment if you request that ALL of the lease equipment be recovered.

Do you carry liability insurance?

Yes we do.  We are covered by a comprehensive insurance policy with Certificates of Insurance available on request.

How do I get propane tanks for my leased heaters?

We have multiple options for you.

1. We have partnered with the area's top propane tank exchange companies whom we have worked with for the past 10 years. We can refer any one of them over to get you a quote for propane tank exchange.

2. We can sell you as many propane tanks as you would like if you prefer to refill or exchange tanks yourself.

Do you also lease storage cages?

Yes we do.  If you decided you would like to manage your own propane tanks but would like an industrial grade, lockable propane cage onsite, we can lease you as many cages as you would like.

Can you repair the natural gas heaters I currently own?

Yes, our patio heater technicians have over 60 years of combined experience and we have been repairing many different styles of natural patio heaters and brands for the past 35 plus years.  Take a look at our patio heater repair information in order to schedule an appointment for one of our technicians to take a look at your natural gas heaters.